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Managed Service
Major National Food Producer:
:: Client Situation
The constant changes in demand for their products by the high street retailers placed enourmous pressure and fluctuations in demand for the provision of job ready staff in regions where they were already experiencing a lack of available labour and skill.
The internal HR teams were stretched to the limit in their exhaustive search for dependable labour while local agencies offered an expensive reactionary service.
:: Solution
The creation of a managed service contract capable of focusing upon the flexible demands while the internal team focused upon the internal core requirements.This resulted in :
- On site team was established and managed by industry competent managers conversant with EFSIS,HACCP,COSHH etc., adding value throughout the contract.
- Local , National and International Resourcing team created a large database of job ready staff that had been fully referenced and screened, screened and pre placement briefed.
- All payroll,HR, and IT support was provided to ensure continuity and a single point of control.
- Local agency services was co ordinated by Centric Managed Service Team.
- Administrative and Management cost reduced by 70%
- Reduction in sickness and absence cost resulting in £180,000 saving over period of contract .
- Overtime cost significantly reduced due to focused contractual SLAs .
- Single monthly invoice incorporating overall service.
- Contractual term created mutual long term benefits providing the client increased flexibility to win and deliver new business.
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Managed Service